The Polycom VVX 500 phone is built for today’s busy managers and knowledge workers who need a powerful, expandable office phone that keeps up with their multitasking and schedule-juggling. Building on the behavior common to mobile phones, the multi-touch, gesture-based user interface of the VVX 500 phone makes navigation intuitive and easy.

VVX 500 enhanced productivity, complementing the workplace applications on the user’s computer. Users benefit from such capabilities as viewing their Outlook calendar on the phone and receiving meeting reminders while still having access to their corporate directory – all while waiting for their PCs to boot. Users can also extend their PC desktop to include the VVX 500 phone’s screen, helping to enable simplified interactions and dialing using their PC’s mouse and keyboard.

The VVX 500 phone is ready for future expansion modules and accessories for applications such as video conferencing and even wireless networking. As the most customizable Polycom phone so far, the VVX 500 provides personalized information at a glance, through built-in Web applications and even a digital photo frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather, and other streamed content directly to the phone screen.

12 Calling Lines

100 or more contacts

3.5 in TFT LCD (320 x 240)

Caller ID Show/Restrict

Quick Redial

Volume keys

Mute Key

Call Hold

Call Forward

3-way Call

Ringtones

Voice/Video Mail

Web Browser

UC Software and Polycom Desktop Connector to PCs; keyboard and mouse sharing
Microsoft Exchange calendar integration
Gesture-based, multitouch-capable, capacitive touchscreen
On-screen virtual keyboard
Screensaver and digital picture frame mode
2-Port Integrated Gigabit Ethernet (GigE) switch for bandwidth-intensive applications that supports PoE
Individual volume settings with visual feedback for each audio path, voice activity detection
WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript, Polycom Apps and API for third party business and personal applications
Built-in auto sensing IEEE 802.3 at Power over Ethernet (Class 4) – “green” low power
Energy-saving smart motion detector enables the screen to go into power-save mode when no one is in the office
Flexible line appearance (one or more line keys can be assigned for each line extension)
Dual USB ports (2.0 compliant) for media and storage applications
Bundled with Polycom Productivity Suite: : • Corporate Directory Access using LDAP • Local Voice Call Recording on USB flash drive • Visual Conference Management

]]> http://www.iristel.md/en/polycom-vvx-500/feed/ 0 http://www.iristel.md/en/zhone-6218-wi-fi-modem/ http://www.iristel.md/en/zhone-6218-wi-fi-modem/#comments Tue, 20 Dec 2011 13:14:17 +0000 Oana Radu http://www.iristel.md/?p=1243

ADSL2+ 4 Port WiFi Bridge/Router

The 6200 ADSL2+ family of endpoints deliver the required performance for multimedia applications at very competitive price points. The 6200 ADSL2+ endpoints, in compact form factor, have been successfully used for residential, business, in-building deployments such as hotel/motel, temporary housing, and dormitory-campus installations for high-speed internet access (HSIA) and video-on-demand services.

The Zhone 6200 ADSL2+ endpoints are easily user-installed. The embedded web-based user interface is designed to simplify ADSL deployment. All products provide an Ethernet connection that is auto-sensing, eliminating the worry about connection cable type (straight-through vs crossover).

DELT or Dual End Loop Test, is a feature that is present the 6200 Family of ADSL2+ CPEs. DELT is primarily used for reactive tests on a loop after a modem has been deployed—either to help troubleshoot a line or to capture a baseline of loop characteristics at the time of installation. Because DELT is a dual-ended test, it requires equipment that supports the DELT feature at both ends of the copper loop. While this prevents DELT from being used on loops where no CPE has yet been deployed, DELT in turn offers a deeper set of loop tests, and can provide very valuable information on the condition of a copper loop.

Default settings make for a quick and easy installation that doesn’t require any configuration.

The modem, when operating in router mode, support DHCP Server/Relay/Client, NAPT, as well as RIP, dynamic routing, port forwarding, and static routing. For security, firewall functions including PAP/CHAP authentication and IP filtering are supported.

100 VAC, 50 Hz; 110 VAC, 60 Hz; 220 VAC, 50/60 Hz

Wireless Connection

Dimensions 1.2″ (3.0cm) High x 6.5″ (16.5cm) Wide x 4.4″ (11.2cm) Deep
DSL Line: RJ11; Ethernet: 4 Port 10/100BaseT
Supports IEEE 802.11b and 802.11g simultaneously
Supports network authentication: Open, Shared
Wireless MAC Filter
ITU-T I.610 F4/F5 OAM Send and Receieve/Loop back; Support for 8 PVC’s; RFC 1483/2684 (Bridged/Routed Ethernet over ATM)
Transparent Bridge Support; DHCP Server/Relay/Client; DNS Relay Agent; Dynamic DNS Support
DMZ support; Static Routing; RIPv1 and RIPv2; Policy based QoS (TOS, 802.1p, Source/Destination IP Address, Source/Destination Port, Protocol); IGMP v1/v2
PPP Support: PPPoA, PPPoE, PAP/CHAP authentication
NAT for Basic Firewall support; Ingress and Egress Packet Filtering; Parental Control; MAC Filtering; Stateful Packet Inspection; DELT support
Protocol Support: ANSI T1.413 (Full Rate ADSL); ITU G.992.1 (DMT); ITU G.992.2 (G.lite); ITU G.992.3 (ADSL2); ITU G.992.5 (ADSL2+); ITU G.994.1 (G.hs); ITU G.997.1; Annex L; Annex M
Web-based Configuration GUI; CLI; Telnet Remote Management; FTP/TFTP firmware upgrade and configuration backup/restore; Syslog Support; TR-069
Regulatory Compliance: FCC Part 15, Part 68; CE; UL; TUV

]]> http://www.iristel.md/en/zhone-6218-wi-fi-modem/feed/ 0 http://www.iristel.md/en/polycom-soundpoint-ip-331/ http://www.iristel.md/en/polycom-soundpoint-ip-331/#comments Mon, 31 Oct 2011 09:01:13 +0000 Oana Radu http://www.iristel.md/?p=1058 The SoundPoint IP 331 is a two-line SIP phone that delivers superb sound quality as well as a wide range of supported business telephony features.The SoundPoint IP 331 phone features a full-duplex IEEE 1329 Type 1-compliant speakerphone with Polycom’s legendary Acoustic Clarity technology that delivers excellent sound quality and enables noise-free and echo-free conversations that are as natural as being there.

The SoundPoint IP 331 phone delivers through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pick-up, transfer, and three-way local conferencing, and more advanced capabilities such as shared call/bridged line appearance, hosts built-in XML micro browser, and distinctive call treatment.

2 Calling Lines

100 or more contacts

102 x 33-pixel graphical LCD

Caller ID Show/Restrict

Quick Redial

Volume keys

Mute Key

Call Hold

Call Forward

3-way Call

Voice Mail

Superb sound quality and full-duplex speakerphone performance with Clarity by Polycom™ acoustic technology
Enterprise-grade feature set
Easy to configure and use
Integrated Power over Ethernet (PoE) support
Interoperability with leading IP PBX and Softswitch platforms
SIP features
Integrated 802.3af PoE support
Two-port 10/100 Ethernet –switch
Small footprint
Echo cancellation (ECN), Voice activity detection (VAD), Comfort noise generation (CNG)
1 x Headset jack / Sub-mini-phone 2.5 mm

]]> http://www.iristel.md/en/polycom-soundpoint-ip-331/feed/ 0 http://www.iristel.md/en/cariera/ http://www.iristel.md/en/cariera/#comments Thu, 29 Sep 2011 15:05:46 +0000 Oana Radu http://www.iristel.md/?p=994
IRISTEL Mol is part of the IRISTEL group, one of the world’s most prestigious telephone service providers (VoIP), with offices in Toronto, Montreal, Bucharest, and with 20 points of presence worldwide.

Iristel is constantly expanding, offering a permanent challenge, in a professional and efficient work environment. If you would like to join our team, don’t hesitate to contact us.

Available Positions

♣ Customer Care Representative

• Looking for a place to grow your career?
• Do you have prior experience working as a Customer Service Representative?
• Are you a French and English speaker? (Fluency in French and English is a must as you will be required to communicate and correspond in both languages on a daily basis)
• Are you someone who is proactive and thrives on problem solving, troubleshooting and has exceptional customer service skills?
• Do you enjoy working in a fast paced environment where you can utilize your outstanding multi-tasking and prioritizing skills?
• Are you looking to get your foot in the door of a large, well established international company?
• Are you a professional person interested in an awesome full time job opportunity?

If you answered yes, Iristel would love to hear from you!

Required Skills/Experience:

As an outstanding representative, you must have:

• Customer Service Experience (will be considered an advantage if in English and/or French)
• Knowledge of customer service principles and practices
• Knowledge of relevant computer and internet applications
• Fast typing

Key Competences

• communication skills – verbal and written
• listening skills
• problem analysis and problem-solving
• attention to detail and accuracy
• customer service orientation
• adaptability
• initiative
• stress tolerance

RESPONSABILITIES/BENEFITS

General Purpose
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Main Job Tasks and Responsibilities

• Your primary responsibility is to provide superior customer service. This will involve answering the phone / making calls (inbound and outbound) and writing emails in English and French.
• Identifying customer needs, assisting with their inquiries, troubleshooting, and providing the highest quality of service in meeting their needs.
• Provide pricing and delivery information, processing orders.
• Actively support management and take responsibility in various projects.
• Basic network knowledge; you will be required to troubleshoot basic network problems which require an understanding of how certain devices (modems, routers) should work.

Benefits:

• The opportunity to work with international customers
• Internal/External training and certification
• Attractive and performance-oriented compensation package with clear progression
• Competitive Salary
• Medical and Pension Benefits, with family coverage
• Many opportunities to grow and advance your career with us!

♣ This position leads to a career path within Iristel! If the above offer has raised your interest, please submit your resume in English, to cariera@iristel.md, mentioning the job title. We look forward to a great addition to our Iristel team! ♣

Because the communications needs of the citizens of Moldova are important to us, we decided to promote on the local market the prepaid cards service for international calls, at the lowest prices compared with the ones offered of other companies on the market.

The IRISTEL cards have national coverage, being accessible from the Moltelecom network, as well and Orange and Moldcell.

Types of cards

Card Rates

Iristel prepaid cards Dealers

The Iristel cards are available at all post offices in Moldova, and at over 400 QIWI terminals across the country.

Cards purchased through the QIWI terminals do not have fixed values. You can enter any amount between 20 MDL and 1000 MDL; the amount will be automatically converted to usage credit in Euro, using the Euro exchange rate of the day.

General instructions

• From a telephone, dial the corresponding access number in Moldova 1628 (reachable from Moldtelecom, Orange and Moldcell).
  Notice: Starting with January 1^st 2013, calling 01628 (prepaid cards access number) from Moldtelecom network, will be done by simply dialing the number 1628, without the “0″ in front.
• Enter your PIN number followed by the key #
• Dial the number you wish to call followed by the key #(00 + destination country code + destination number + #)(Ex: To call the number 22 89 33 33 dial 00 373 22 89 33 33 #)

International access numbers

Iristel has a very attractive offer for customers that travel or work abroad. You can now call home or anywhere in the world if you are in Romania, Italy, England, Israel, United States of America or Canada, by dialing the access numbers below:

• Romania: 0808 360 360 (call free of charge from any *landline or **mobile phone )
• SUA and Canada: 866 865 2782 (call free of charge from any ***landline or public phone)
• Italy: (39) 069 480 172 (local call to Rome from any landline, mobile or public phone)
• England: (44) 203 608 8996 (local call to London from any landline, mobile or public phone)
• Israel: (97) 239 786 742 (local call to Tel Aviv from any landline, mobile or public phone)

Customer Service

For more information please contact to

Telephone: +373 22 89 3333

Email: customercare@iristel.md

Notes

Charging is done at every 1 minute interval.

The card expires 6 months after the first use. First use is considered the first time the PIN was typed by the client, even if the call was not made.

The card can be used from telephones which have tone selection functionality. Rates start at 0.04 Euro/minute, and can be changed unilaterally by the Supplier. The card is not refundable.

^{*   additional fee of 0.03 euro/minut}

^{**  additional fee of 0.06 euro/minut}

^{*** additional fee of 0.03 euro/minut}

Porting Form

Broadfone Agreement

Virtual Fax

Quality parameters

Cartele Preplătite

Servicii:

Voice Solutions
Virtual Fax
SIP Trunking
Virtual PBX
Auto Attendant
Services and Features
Conference Call

Hardware:

Hardware Solutions
2102 Residential VoIP Access Device
Mediatrix 4104
Mediatrix 4108
Mediatrix 4116
Mediatrix 4124
Gateway Analog GXW4004 FXS
Linksys WIP310
Linksys WIP330
Gigaset S675 IP
Polycom SoundPoint IP 321-331
Polycom 430
Polycom 501
Polycom 601
Polycom 450
Polycom 550
Polycom 560
Polycom 670
Polycom 650
Modul de extensie SoundPoint IP
Polycom SoundStation IP 6000
Polycom SoundStation IP 7000
Video Phone Polycom VVX 1500
IP Phone Grandstream – GXP2020 6 lines Enterprise
Extension Module Grandstream GXP2020ext
Grandstream GXV3140 Multimedia Video
IP Video Phone Grandstream GXV-3000

World Rates:

Rates

Support:

Bandwidth Speed ​​Test
Ticket Support

Carrier:

Cariera

About US:

Coverage
Certified Partners
Corporate Overview
Contact Us

General:

Home
Links

Schematics
Pricing
Hosted PBX	Auto Attendant	Each additional extension
Auto Attendant

The Iristel Auto Attendant (AA) provides enterprises with a powerful and flexible tool to manage inbound calls and deliver them to the intended destination through interactions with the caller.

This feature supports front-office applications with minimal configuration and customization, with capabilities that include embedded name dialing, extension dialing, and night service capabilities.

The Auto Attendant is an integral part of the Iristel product offering and does not require an external third-party system.

Please consult our Hosted PBX and Auto Attendant datasheet

Brief Overview

The Attendant is used as a central ingress point for incoming calls and dispatches them to the intended destination via the routing capabilities, providing an automated access to the company directory.

The owner will be assigned only a Direct Inward Dialing (DID) number for the group, extension numbers for each one of the work stations, and also direct numbers if necessary. Alternately, the company receptionist or any user of the group can retrieve the calls outside the business hours.

How does it work?

Once the caller reaches the phone number associated with the PBX, this feature offers an Interactive Voice Response (IVR) system. Once connected to the Auto Attendant, the caller is played a greeting (default or personalized) providing a menu of options to complete call routing.

The menu, which is configured as per the customer’s choice, provides up to nine options to the caller, including:

One-Key Dialing	Operator Dialing	Name Dialing
The caller presses a pre-defined DTMF key to reach a particular phone number or extension within the group (“for Sales press 1″). This option is also used to build multi-level IVR menus.	The caller presses a pre-defined DTMF key to reach an operator.	The caller spells the name of the intended party, using the numerical DTMF keypad. Upon identifying a unique match, the caller is played the name of the called party and is then transferred.
Extension Dialing	Immediate Extension Dialing	Dial by First Name
The caller enters the extension of the intended party through the numerical DTMF keypad. Upon collecting the full extension, the caller is played the name of the called party, and is then transferred.	The customer may elect to allow callers to dial an extension from the first-level menu. When the feature is enabled, the caller, to the Auto Attendant, can dial the desired extension right away on the first level of the Auto Attendant, without having to first navigate to the second-level of the menu.	The group administrator may elect to allow name dialing from a combined First Name – Last Name in addition to the current Last Name – First Name list.
Enhanced Business Hour Support/ Holiday Schedule
Customers can define time schedules for their group. Multiple time schedules can be created. Time schedules can be business hours, call center hours, after business hours, and so on. Time schedules created by the group are visible to groups and users. The customer may also define up to 20 holiday schedules that can be associated with an Auto Attendant.

Web Portal Interface

The Auto Attendant uses the multi-location enterprise capabilities of the Broadfone platform to transparently support geographically distributed groups. The Auto Attendant can provide the caller with an audio or video menu, based on the Auto Attendant profile and the capabilities of the calling party’s end point.

The moves, additions, and changes of users in a group are automatically available to the Auto Attendant name dialing and extension dialing functions. The group administrator has the possibility to configure the Auto Attendant features using the Web Portal Interface. The following options are provided online:

Greeting	Night Service	Access to all users
The group administrator can select the default Auto Attendant greeting or upload a customized greeting that matches the available options.	The Auto Attendant feature supports an embedded night service configuration. The group administrator can select normal hours of operation, and configure an entirely different greeting and option menu that are utilized outside of business hours.	Access is always available to the administrator; which are the ability to configure features like Voice Mail (uploading greeting, changing the number of rings before greeting), Call Forward (turn on and off the Call Forward components, changing the destination number), Call Waiting, Caller ID Blocking, and viewing the Enhanced Call Logs (placed, received and missed calls, with a certain limit of entries).

Customized menu options

Iristel offers the possibility to create customized menu options by associating keys to specific phone numbers, or by assigning specific actions to the keys entered by the user. The available actions are shown in the following table:

You may have the Auto Attendant feature for 20 Euro/month, and 100 Euro set-up fee (in addition to the Hosted PBX price). Additionally, you can add extensions to your Hosted PBX/Auto Attendant, for only 1 Euro per month/ extension and a 15 Euro one time set-up fee/ extension. If you would like an additional Auto Attendant (ex. French AA) added to your Hosted PBX, the price will be 20 Euro/month and 100 Euro set-up fee per additional Auto Attendant.